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How does Community Cloud help you

Community Cloud Salesforce is an online digital experience platform that helps businesses across various industries to better reach and manage their relationships with customers, partners, and employees.

CRM Powered Communities

Extend the functionality of Salesforce by powering your communities with the backup of CRM and enjoy a holistic view of your data.

Collaborate Anywhere

Enable your passionate employees, loyal customers and top performing partners to collaborate on the go with intuitive and powerful mobile apps.

Omni-Channel Experience

Create an omni-channel customer experience to empower all the parties involved with an AI-powered platform.

Features of Salesforce® Community Cloud

Lightning Community Builder

The Lightning Community Builder is a flexible and intuitive tool to create visually appealing, responsive community pages.

Lightning Bolt Solutions

Lightning Bolt solutions are pre-built templates and components enabling teams to quickly launch industry-specific communities

Personalized Community Experience

Enables companies to create a fully branded and personalized online community for their customers, partners, and employees.

AI-Powered Recommendations

Salesforce Einstein AI uses machine learning to suggest content, products, or experts based on individual user behaviour and preferences.